Speaking Video Highlights
- Avoid the seven deadly sins of speaking: gossip, judging, negativity, complaining excuses, exaggeration, and dogmatism.
- Keep in mind the acronym HAIL when speaking:
- H - Honesty
- A - Authenticity
- I - Integrity
- L - Love
- The tools below can increase the power of your speaking
- Register (range of sound)
- Timbre (character or quality or intensity)
- Prosody (stress and intonation)
- Pace (speed)
- Pitch (tone)
- Volume (capacity or magnitude)
"Every human being needs to listen consciously in order to live fully..." ~ Julian Treasure
Consciously Listening Video Highlights
- We spend 60% of our communication time and only retain approximately 25%.
- "We are losing our listening."
- Five tools to listen better:
- Silence - experience a few minutes a day in silence (or at least quiet)
- Mixer - pick out sounds in a noisy environment
- Savoring - savor the sounds
- Listening positions - adapt your listening position to what is appropriate
- RASA
- Receive
- Appreciate
- Summarize
- Ask
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