Leaders use a variety of communication tools— I messages, restatement, inquiry, decoding, summarizing, encouragement, or direct statements—to exchange information at many different levels with team members, peers, and leaders.
Leaders modify communication to engage the listener according to their style, using a variety of means to convey the message: visual, auditory, and written text. Context is important, and leaders continually make judgments about what communication tools to use and when.
Leaders modify communication to engage the listener according to their style, using a variety of means to convey the message: visual, auditory, and written text. Context is important, and leaders continually make judgments about what communication tools to use and when.
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