Character is based on values. It is the combination of actions and words that others appraise to determine if we can be trusted to do the right thing. Character is the most valuable asset we have as leaders because it, more than anything else, promotes or hinders the development of trust.
Because other’s perception of character results from the observation of many actions, it is impossible for anyone to hide their character. We cannot fool others: they assess our character every day; they know if we are open and honest; they see if we are indecisive, lazy, or selfish.
Fire leaders are mindful of our values and the way that we communicate and reinforce them to others and to ourselves. We set the example by taking steps to build our character continually:
- Knowing our values, reviewing them frequently, and contemplating areas for improvement.
- Admitting when we are wrong.
- Taking time to reflect on our actions.
- Finding role models and asking them to be our mentors.
- Studying leaders and leadership, learning from their successes and mistakes.
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