Here is a recent posed to leadership contributors from The Washington Post's "On Leadership" website:

One of the key findings the 2010 Best Places to Work in the Federal Government survey is that worker satisfaction is more profoundly affected by perceptions of top management than by their immediate supervisor. What lessons can top leaders in the public and private sector glean from this?

I found the following responses worthy of sharing:

• Katherine Tyler Scott - Character really does count
• John Baldoni - Leaders engage top to bottom

Southwest Airline's exemplifies leaders at the top taking care of their people with astounding results. I created a Southwest Airlines case study as part of the "Blind Side" Leadership in Cinema lesson plan that leaders and managers may find helpful.