Tuesday, October 21, 2014

Powerful Speakers and Conscious Listeners Unite

Speaking Video Highlights
  • Avoid the seven deadly sins of speaking: gossip, judging, negativity, complaining excuses, exaggeration, and dogmatism.
  • Keep in mind the acronym HAIL when speaking:
    • H - Honesty
    • A - Authenticity
    • I - Integrity
    • L - Love
  • The tools below can increase the power of your speaking
    • Register (range of sound)
    • Timbre (character or quality or intensity)
    • Prosody (stress and intonation)
    • Pace (speed)
    • Pitch (tone)
    • Volume (capacity or magnitude)
"Every human being needs to listen consciously in order to live fully..." ~ Julian Treasure

Consciously Listening Video Highlights
  • We spend 60% of our communication time and only retain approximately 25%.
  • "We are losing our listening."
  • Five tools to listen better:
    • Silence - experience a few minutes a day in silence (or at least quiet)
    • Mixer - pick out sounds in a noisy environment
    • Savoring - savor the sounds
    • Listening positions - adapt your listening position to what is appropriate
    • RASA
      • Receive
      • Appreciate
      • Summarize
      • Ask

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