Powerful Speakers and Conscious Listeners Unite

Speaking Video Highlights

• Avoid the seven deadly sins of speaking: gossip, judging, negativity, complaining excuses, exaggeration, and dogmatism.
• Keep in mind the acronym HAIL when speaking:
• H - Honesty
• A - Authenticity
• I - Integrity
• L - Love
• The tools below can increase the power of your speaking
• Register (range of sound)
• Timbre (character or quality or intensity)
• Prosody (stress and intonation)
• Pace (speed)
• Pitch (tone)
• Volume (capacity or magnitude)

"Every human being needs to listen consciously in order to live fully..." ~ Julian Treasure

Consciously Listening Video Highlights

• We spend 60% of our communication time and only retain approximately 25%.
• "We are losing our listening."
• Five tools to listen better:
• Silence - experience a few minutes a day in silence (or at least quiet)
• Mixer - pick out sounds in a noisy environment
• Savoring - savor the sounds
• Listening positions - adapt your listening position to what is appropriate
• RASA
• Receive
• Appreciate
• Summarize
• Ask

Check out a sample chapter of Julian Treasure's book Sound Business.