Sharing Lessons Throughout the Organization

 

Leaders evaluate performance at all levels to understand the causal factors of successes and failures. All those involved learn incrementally, applying today’s lessons to the next assignment. This focus on continuous process and product improvement brings with it a responsibility to share lessons learned throughout the organization.

In a learning organization, leaders treat honest mistakes as opportunities to do better next time. Understanding that failure is a part of learning, they establish command climates in which young leaders are motivated by a desire to succeed rather than a fear of failure.

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